Frequently Asked Questions

Becoming a customer is easy!
Click on the 'Create an account' tab on the main menu and fill out the requested information. 
Once we receive your information we will set up an account and one of our sales representatives will be in touch with you!
Yes we do! We release an annual print catalog of all of the styles we keep in stock. Simply contact us and we will get a catalog out to you right away!
We accept checks, direct deposits, wire tranfers, ACH, and all major credit cards.
All credit card payments are subject to a 3% bank convenience fee.
We are able to ship domestically with FedEx, UPS, USPS, Dunbar, Brinks, DHL, and Malca Amit.
Yes! Please let us know when placing an order that you would like all shipments to shipped and billed to your account number.
Please provide us with the designated shipper and service level so we can implement your request.
We accept all returns within 15 days of your purchase as long as the product is in its original condition.
For our full return policy please click here.
Being located in the heart of New York City, our showroom is easily accesible. Please contact us here and let us know when you would like to visit and we will do our best to accomidate you.
We are open Monday through Friday from 9am-6pm and on Sundays by appointment only.
We exhibit in the following shows:
JIS Miami (October)
JA New York (September, February, July)
JCK Las Vegas  (June)
Please contact us for our booth information.